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Integration Manager - Retail

The Integration Manager is responsible for working with and managing all third-party integration partners (ie: TPA’s, Rating Aggregators, and DMS Providers) for StoneEagle’s retail applications. This includes building relationships with key contacts, creating and maintaining a certification process for all providers, gathering documentation and details for any new providers as well as testing and configuring all providers. The Integration Manager is also responsible for working with our Customer Support team to assist with any day to day integration issues and questions in order to efficiently assist our customers.

Expectations:

  • Show up on time ready to work
  • Bring a positive attitude
  • High level understanding of the Retail Automotive Industry
  • High level understanding of integration partners (TPA’s and DMS Providers)
  • Be prepared for daily tasks and responsibilities
  • Be respectful of fellow team members
  • Approach every day with a teamwork mindset
  • Always attempt to do more than what is required and provide maximum effort
  • Be willing to learn and to accept coaching and criticism as methods for improvement

Responsibilities

  • Organize and assist in helping to define business requirements for new integrations
  • Create and maintain a certification process for all integrations
  • Test and configure all integrations
  • Build and maintain relationships with integration partners
  • Assist support team with any day to day integration issues
  • Communicate updates with various internal departments
  • Document and maintain up to date integration lists, contacts and support processes

Experience, Requirements, and Qualifications

  • Industry Knowledge/Trends
  • Analytical
  • Detailed oriented
  • Documentation
  • Focused, flexible and able to multitask on several various aspects of a project(s)
  • Excellent written and verbal communication
  • Some travel may be required

Key Personal Traits & Success Characteristics

  • Clear and comprehensive understanding of products
  • Strong desire and ability to assist and communicate with our customers via phone and email
  • Demonstrate a positive attitude, flexibility, and willingness to do anything to help the team
  • Overall understanding of the retail automotive industry and how our applications are used
  • Ability to meet stated expectations on-time and with quality
  • Possesses strong time management skills and ability to prioritize issues
  • Take ownership and responsibility of specific accounts and/or projects

 

 

Interested? Send us your resume at jobs@se-fi.com